SEOUPGRADE Terms of Service

This is a translation for reference; the Korean version prevails. View the Korean version

These Terms set out the rights and obligations of Global Vision Co., Ltd. (AI Division) (the “Company”) and the customer with respect to the SEO (search engine optimization) service (the “Service”) provided by the Company under the name SEOUPGRADE.

Article 1 (Scope of Service)

The Service is limited to the scope of work stated in the quotation (site audit, technical configuration fixes, keyword and query research, content planning and writing, structured data implementation, external platform listing clean-up, performance monitoring and reporting, etc.) and to the target sites. Work not stated therein will be performed only after the customer's separate consent and an additional agreement.

Article 2 (Delegation of Work and Consent to Access)

① The customer warrants that it holds legitimate administrative authority over the target sites and related accounts (search engine management tools, map and platform accounts, etc.), and delegates to and consents to the Company accessing, inspecting and modifying them within the scope of work.

② The Company will not access or view information beyond the delegated scope and, where possible, will request view-only access first.

Article 3 (Customer's Duty to Cooperate)

The customer shall provide the information, access and content review feedback necessary for the work, and where the customer or the customer's developer applies changes provided by the Company, shall inform the Company whether those changes have been applied.

Article 4 (Fees and Payment)

① The fee shall be the amount stated in the quotation (VAT excluded) and shall be paid by bank transfer or card payment. Monthly management plans are billed on the agreed date each month.

② If the scope of work changes as a result of the audit, the Company will present an additional quotation and will not charge any additional fee without the customer's consent.

Article 5 (Cancellation and Refunds)

① Cancellation before work begins: a full refund is given.

② Cancellation after work begins: a refund is given after deducting the amount corresponding to the work already performed.

③ For monthly management plans, if termination is requested before the next billing date, no charge will be made from the following month.

Article 6 (Notice Regarding Results)

① Search rankings and the content of AI answers are determined by each search engine and AI service according to its own criteria, and the Company does not guarantee any specific ranking, visibility, mention or traffic volume.

② The Company follows the guidelines published by each search engine and AI service and does not use methods prohibited by those guidelines (buying links, keyword stuffing, hidden content, etc.).

Article 7 (Limitation of Liability)

① The Company is not liable for damages arising from changes in search engine or AI service policies or algorithms, changes to the site by the customer or third parties, hosting or platform failures, or errors in information provided by the customer.

② Except where damage to the customer is caused by the Company's intent or gross negligence, the Company's liability for damages is limited to the fee for the relevant service.

Article 8 (Rights to Deliverables)

The right to use deliverables (reports, content, configurations) for which payment has been completed belongs to the customer. The Company will publish results as a case study only with the customer's consent.

Article 9 (Confidentiality and Destruction of Data)

The Company will not provide to third parties any customer information or data learned during the work, and within 30 days after the contract ends will destroy the access information received and advise the customer on revoking access.

Article 10 (Dispute Resolution)

Disputes relating to the Service shall be resolved by mutual consultation; if consultation fails, the Seoul Southern District Court shall be the competent court.

Effective date: 2026-10-27